Configuring a JWT Token

Before we get started, RingCentral must complete the following for you:

  1. Provision your line
  2. Ensure your provisioned line is text enabled
  3. Successfully register the line for 10dlc

Once the above is complete, the first step is to provide Textel a JWT token from RingCentral:

  1. Find the Owner of the provisioned line (this step must be completed by the owner of the line. It can’t be completed by any other RingCentral user.)
  2. The Owner must also have at least a Developer Admin role within RingCentral. 
  3. The Owner will log into the developer console to generate a JWT token for the line(s).

Once you are in Developer Console...

  1. Hover your mouse over your name in the upper righthand corner, and select "Credentials."
  2. Click “Create JWT”.
  3. Configure JWT with the following:
    1. Create a name
    2. Select production environment
    3. Select a user
    4. Check the box “only specific apps of my choice”
    5. Enter our Client ID: kc2aquNRQ9iQulJKGHb6lQ
    6. Leave expiration blank
  4. Send the JWT token to

Click Here for Additional RingCentral Instructions. Please reach out to RingCentral support should you need help generating this token. 

Was this article helpful?