Line Management

As you incorporate texting into your client communications, it is important to have a strategy on how you will use your outbound phone lines. There are a number of things to consider when evaluating how to effectively deploy texting as a channel acr...

Once your lines have been added to your account, Admin users have the ability to assign which users of the platform have access to use and read messages and reports from each line.  There are a number of strategies for using line assignments as a w...