Getting Set Up with Textel + SalonBiz

Textel Sign Up Process Overview

When you sign up for Textel integration, Textel will take your business phone and provision it with for SMS/MMS. This process allows you to send and receive text messages from your business number. Provisioning a line can take up to 72 business hours or 3 business days depending on your provider.

Once your line is provisioned, you will receive a welcome email from Textel confirming setup. Shortly thereafter you will receive a series of emails that will help guide you through the set up processes.

You will then log-in to Textel and perform a few steps to activate your account for Textel and SalonBiz. You will also configure your appointment reminders, confirmations and visit follow-up texts. Please reach out to SalonBiz for support with your confirmation and reminder setup.

Logging in to Textel

  1. Your first step is to log in to Textel at with the administrator login email assigned by Textel and create an API key to configure your platform.
  2. Navigate to the Textel Manage Account page which can be found by hovering over the user login in the upper right panel. A drop down menu will appear.
  3. Select "Manage Account" from the menu in the top right

4. On the left side of the screen you will see Settings. Within the Settings section select the Generate API button. Copy the API key provided to paste into the Admin panel in SalonBiz.

Once entered and saved in SalonBiz, Textel will authenticate and you can begin inviting your 2 additional users, set up auto replies, response templates and keywords if you choose to them.

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